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  1. #1


    Member Since
    Dec 20, 2009
    Posts
    8
    "Computer must be restarted. Hold down the power button to restart"
    Hi, I'm having some problems with my white intel based iMac 20". I had it shut off and unplugged for a few days. I went to plug it in and boot it up. It kept displays this message " Computer must be restarted. Hold down the power button to restart, and once more to turn back on" I kept doing this, and getting the same message. So I found my disc's that came with the computer and started on my journey of restoring my computer by erasing everything and reinstalling Mac OS X. It was taking forever, I let it sit installing for 2 days. It had barely gotten anywhere on the second disc so I gave up.

    I then tried to erase the hard drive using disc utility, and that was taking forever too. I turned off the computer during it, and now it won't even see the hard drive when I try to go through the install process with the CD.

    Can anyone help me please, I don't want to bring the darn thing to the store. Thanks to anyone in advance.

  2. #2

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,981
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    It sounds like the hard drive is dying/dead. Put in the OSX Install DVD and hold down the D key right after the startup sound. That will run the Apple Hardware Test. Do the extended test. See what it reports.

    Also you can boot from the OSX DVD by holding down C and run Disk Utility from the dropdown menu and see what the SMART status is for the drive.

  3. #3


    Member Since
    Dec 20, 2009
    Posts
    8
    what should the SMART status be for the drive?

  4. #4

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,981
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Veryfied. Check the pic below.
    Attached Images Attached Images

  5. #5


    Member Since
    Dec 20, 2009
    Posts
    8
    I just ran the extended hardware test on it, for the second time. It came back with nothing wrong. So where can I go from here to figure it out?

    The Partition Scheme says its unformatted though. So I assume I need to partition my hard drive?

  6. #6

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,981
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    What Did SMART report? If it's not verifyed then the drive is failing.

  7. #7


    Member Since
    Dec 20, 2009
    Posts
    8
    SMART Status: Verified

    I don't think its the drive

  8. #8


    Member Since
    Dec 20, 2009
    Posts
    8
    Bump:

    How long should a partition take?

  9. #9


    Member Since
    Dec 20, 2009
    Posts
    8
    bumpppp

  10. #10

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,981
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Partition should take maybe 10 seconds or so. Be sure the partition is GUID since you have an Intel Mac. You click the Partition tab in Disk Utility and then click where it says current and click on One Partition. Then Options will be accessable at the bottom. Click and select GUID for the Partition type.

  11. #11


    Member Since
    Dec 20, 2009
    Posts
    8
    Okay so I have the partition issue fixed and solved.

    I'm trying to reinstall OS X 10.4 using the original discs that came with the computer, but it seems to be going so slow (again). Why the **** would it be going so slow?

  12. #12

    FasterPussyCat's Avatar
    Member Since
    Nov 07, 2009
    Posts
    164
    Specs:
    MacBook 10.6.2 (2.4 Ghz) | Time Capsule 500GB
    For future reference and onlookers, that was a Kernel Panic (see pic attached), which could be the result of just about anything. While sometimes it can be a very serious issue requiring hardware replacement or OS reinstall I suppose. It is my understanding that is most often occurs from incompatible or corrupt files and is easily fixed. Though I've always felt like this "not a big deal" persona of a kernel panic may be more hype than not and generally something more ill is at fault. Please let us know is you see the error message again.
    Attached Images Attached Images

  13. #13


    Member Since
    Dec 20, 2009
    Posts
    8
    this issue is still not fixed, and I can't seem to move any further. I am trying to install using a Mac OS X 10.6 Snow Leopard disc and seeing what happens. If anyone can shed some light, please help a desperate computer out.

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