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  1. #1

    Member Since
    Sep 21, 2009
    no keyboard, no mouse on startup
    My mac mini starts up without the ability to use the keyboard or mouse. Quite debilitating. Before the first time it happened, I was getting a strange error message when trying to print. Does this suggest a USB hardware issue?
    Does anybody have any experience with this sort of problem? Suggestions? Thanks

  2. #2

    Member Since
    May 15, 2008
    Cape Cod
    2006 macbook, 2009 mac mini
    Have you tried another usb port? Do you have another keyboard to try? What brand keyboard?

  3. #3

    Member Since
    Sep 21, 2009
    There are four USB ports and I've tried all of them. I have tried two different keyboards.

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11.1.
    Have a look at this link and see if the suggestions help you out:-

    Apple - Support - Discussions - USB Port Problems ...

  5. #5

    Member Since
    Sep 21, 2009
    Thanks for the replies. I took it in, and the tech said the hard drive had some errors on it, and that it booted from an external hard drive. She also said there were some software issues, but couldn't really elaborate.

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