Problems with usb ports on new Imac G5

linda wilson · linda wilson #1 (**permalink**)

04-04-2005, 11:55 AM

My brand new Imac G5 OSX10.3 is driving me mad as both the printer and scanner do not work properly with it. I have a Hp Deskjet 940C and a Canoscan N124OU both with updated drivers. The only way I can get them to work is if I unplug them from the usb port and then plug them back in - be it directly into the machine or into a powered usb hub. For the printer I then have to reselect it in the chooser. This is each time I restart the computer. I've been in contact with apple support and went through a number of things i.e resetting PRAM and NVRAM this has not solved the problem, in fact my scanner now won't work at all. Anyone got any ideas quick please before I get my sledgehammer out!

James · James #2 (**permalink**)

04-04-2005, 07:44 PM

Don't know what to tell you other than that isn't normal. My wifes iMac G5 works just fine with our hp printer and epson scanner. I'm suprised that apple was not more help. Perhaps you need to give it to them and tell them to either fix it or replace it.

dtravis7 · dtravis7 #3 (**permalink**)

04-04-2005, 09:02 PM

I have a 932c which I think is the same basic printer as yours. With the driver from HP's site it works fine everytime I print. I will do some checking around and see if I can find anything out for you.

You say the scanner is the same way? I like James am using an Epson Perfection and it works everytime no matter what.

iWhat · iWhat #4 (**permalink**)

04-04-2005, 09:09 PM

Check out my post, it's too similar to your problem. In the end, sometimes after plugging the usb cables into the ports; it helps, if you slightly pull the cord away from the port. After that I was able to get my iPod shuffle to work, sometimes. But I also have to use a usb hub.

Problem connecting iPod Shuffle => iMac G5

iDVFH. · iDVFH. #5 (**permalink**)

04-05-2005, 11:30 PM

the real thing that ticks me off about my printer with my Mac is that it wont print without a color and a black cartridge in. i don't ever print things with color..so i don't buy it..and now since i got my mac it wont let me print..anyway to go in preferences to stop this from happening? it's an HP 960c..and i have to run Classic to use it

James #2 (permalink)
Member Since: Nov 26, 2004 Location: Pocola, Oklahoma Posts: 808 Mac Specs: Mac Pro 2.66 - 4 Gig Ram, iMac G5 2 Gig ram 20"	04-04-2005, 07:44 PM Don't know what to tell you other than that isn't normal. My wifes iMac G5 works just fine with our hp printer and epson scanner. I'm suprised that apple was not more help. Perhaps you need to give it to them and tell them to either fix it or replace it. Mac Pro Intel 2.66 - 4 Gigs Ram - 10.6.1 - 30" Apple Monitor iMac 24" 2 gigs ram - MacBook Pro
	QUOTE Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
G4 Sawtooth AGP - USB problem at startup / firmware	kay_mac	Apple Desktops	8	04-21-2007 06:02 PM
Is it worth to switch from iMac G4 to iMac G5??	Mainyehc	Apple Desktops	12	03-13-2006 06:21 PM
iMac problems with CD-RWs (Iomega USB and LaCie FireWire)	HelpMyiMac	Apple Desktops	10	01-24-2005 08:48 PM
Problems with my Imac and DVD-+RW	sexymuffin	Apple Desktops	2	07-25-2004 07:22 AM
9.2.2 USB problems	Bikerbob	Running Windows (or anything else) on your Mac	1	03-12-2004 01:43 PM

Problems with usb ports on new Imac G5

Internet Services

Web Development

Digital Marketing

Consumer Tech

linda wilson #1 (permalink)
Guest Posts: n/a	04-04-2005, 11:55 AM My brand new Imac G5 OSX10.3 is driving me mad as both the printer and scanner do not work properly with it. I have a Hp Deskjet 940C and a Canoscan N124OU both with updated drivers. The only way I can get them to work is if I unplug them from the usb port and then plug them back in - be it directly into the machine or into a powered usb hub. For the printer I then have to reselect it in the chooser. This is each time I restart the computer. I've been in contact with apple support and went through a number of things i.e resetting PRAM and NVRAM this has not solved the problem, in fact my scanner now won't work at all. Anyone got any ideas quick please before I get my sledgehammer out!
	QUOTE Thanks

iWhat #4 (permalink)
Member Since: Nov 11, 2004 Location: Toledo, Ohio Posts: 5,756 Mac Specs: Macbook, iMac G5, iPad, iPhone 4, iPod (MANY)!	04-04-2005, 09:09 PM Check out my post, it's too similar to your problem. In the end, sometimes after plugging the usb cables into the ports; it helps, if you slightly pull the cord away from the port. After that I was able to get my iPod shuffle to work, sometimes. But I also have to use a usb hub. Problem connecting iPod Shuffle => iMac G5
	QUOTE Thanks

iDVFH. #5 (permalink)
Guest Posts: n/a	04-05-2005, 11:30 PM the real thing that ticks me off about my printer with my Mac is that it wont print without a color and a black cartridge in. i don't ever print things with color..so i don't buy it..and now since i got my mac it wont let me print..anyway to go in preferences to stop this from happening? it's an HP 960c..and i have to run Classic to use it
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)