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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

iMac - Software Update app crashes, itunes, etc.


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Jay Ray

 
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Member Since: Oct 24, 2006
Location: New York City
Posts: 91
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Mac Specs: imac 2GHz Intel Core 2 Duo, 1GM ram, 128mb vram, Macbook, iPhone 3G 8g

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I came back after a two month summer vacation (I unplugged the computer while I was away) and I went to update the software and then the software update app crashed. I tried to report the problem to apple, but it says that the submission failed, "your report could not be sent to apple, please try again later"

I then tried to sync my iPhone, and iTunes crashed, so I tried to report the problem, and I got the same error. So I un-installed iTunes, but when I emptied the trash it said that "iTunesHelper" was in-use, so I couldn't. But then I tried to restore iTunes by taking it out of the trash, and when I tried to open it, it said that it wasn't supported on that architecture.

I restarted the computer, but the problems won't go away. Firefox works fine...'

UPDATE: Safari crashes too...
System preferences works...
Garage Band: Crash!
iPhoto: Crash!
MS Word: Works...
World of Warcraft: Crash!

I am guessing that my problem has something to do with insufficient memory or something like that? I'm not sure...

About my computer: iMac7,1, running Mac OS X 10.5.7
@GHz Intel Core 2 Duo
3GB 667 MHz DDR2 SDRAM

Any help is appreciated, I guess my best bet is to go to the Apple store or tek-serve.
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Kevriano

 
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Member Since: Jul 02, 2006
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Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.

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As a start, before taking it in, run disk utility from your install disc and verify/repair permissions and the HD.
This will generally sort any minor issue and may get everything back in line.

Try my custom Mac Forums Search Engine: Mac Forums Google Search

Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)

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