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  1. #1
    colcol
    Guest
    Unhappy aol broadband in UK
    got my first imac today.

    I subscribe to AOL broadband in UK. I can use this system on my pc but cannot get the software to load on my imac.

    aol says they do not support mac os.

    apple helpline in uk says must locate aol installer on imac. I cant find it. she also said the aol installer could be downloaded from www.apple.com/macosx/applications/aol. there was nothing on this link that helped me nor could I find an aol installer.

    before I pull out the last of my hair, can anyone help??

  2. #2


    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    go to aol.com and go the download aol page they have aol for macOS

  3. #3

    rman's Avatar
    Member Since
    Dec 24, 2002
    Location
    Los Angeles, California
    Posts
    12,584
    Specs:
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    Cool
    Are yoiu running Mac OS X or OS 9? You said you are using broadband, I would not load any software from aol. Just turn DHCP, in your TCP/IP configuration. That should get you on the network.

  4. #4

    Emrys's Avatar
    Member Since
    Oct 27, 2002
    Location
    Vermont
    Posts
    1,345
    Specs:
    17" iMac G4 800MHz 1GB RAM
    This is a DSL connection, correct?

    You shouldn't need their software to connect, and if you do, you're better off finding a local ISP that provides the same services. It'll probably be cheaper too.

    AOL is great for new internet users, and personally I DO like their client, but they are way too expensive and restricting. You can do a lot better with a local ISP. And you can still get the AOL client to run on top of that for like $9 a month. That is worth looking into.
    Emrys
    Community Administrator / Moderator
    MAC-FORUMS.COM - The Ultimate Source For Your Mac!

  5. #5
    colcol
    Guest
    I have just signed 12 month contract with aol in UK so cannot easily switch to another broadband supplier. I am running osx 10.2. I can load aol for mac software which allows me dial-up access to aol but it is the extra software to access aol broadband which will not load. anyone else had this problem? anyone in UK managed to access aol broadband from osx? bests, colin.

  6. #6
    SuziP
    Guest
    Smile
    I am logged on to AOL with my broadband modem to write this message. I downloaded an up to date OSX driver for my BT Voyager modem from BT and the new version of AOL for OSX and it all went together first time! I am not usually that lucky!

    This is my first message to this forum.

  7. #7
    john scott
    Guest
    aol broadband
    Quote Originally Posted by SuziP
    I am logged on to AOL with my broadband modem to write this message. I downloaded an up to date OSX driver for my BT Voyager modem from BT and the new version of AOL for OSX and it all went together first time! I am not usually that lucky!

    This is my first message to this forum.
    Hi I am just about to get my iMac and a horrible thought came to me. I have aol broadband for the PC and aol told me that they did not support the Mac for broadband. I will have panther and I have downloaded to cd the aol software and driver for my BT Voyager 100 modem so I hope it works or else I suppose I,ll have to go back to narrowband as I have to be with aol broadband for a year.
    John Scott

  8. #8
    Craig_455
    Guest
    Quote Originally Posted by SuziP
    I am logged on to AOL with my broadband modem to write this message. I downloaded an up to date OSX driver for my BT Voyager modem from BT and the new version of AOL for OSX and it all went together first time! I am not usually that lucky!

    This is my first message to this forum.
    Hi Suzip

    Can i just ask you to just back up what you have just said. You have your mac running on OSX useing AOL broadband in the UK?

    How did you set this up and have you had any problems with AOL using your mac on broadband?

    Craig

  9. #9
    john scott
    Guest
    Quote Originally Posted by Craig_455
    Hi Suzip

    Can i just ask you to just back up what you have just said. You have your mac running on OSX useing AOL broadband in the UK?

    How did you set this up and have you had any problems with AOL using your mac on broadband?

    Craig
    Hi Craig I cannot get Suzip's method to work.

    John Scott

  10. #10
    Craig_455
    Guest
    Quote Originally Posted by john scott
    Hi Craig I cannot get Suzip's method to work.

    John Scott
    Hi John

    Where do you come across problems? I suspect its when you have to enter isp information in the mac?

  11. #11
    john scott
    Guest
    Quote Originally Posted by Craig_455
    Hi John

    Where do you come across problems? I suspect its when you have to enter isp information in the mac?
    //////////////////////////

    I think you may be correct.I downloaded from BT the driver for my BT Voyager 100 modem and instuctions but it may be that as I am not a member of BT for broadband it did not work. Will try again this weekend. AOL narrowband is very slow with the mac (slower than narrowband was with the PC). Do you have any ideas who is the best broadband isp for the mac.

    Thanks

    John

  12. #12


    Member Since
    Feb 23, 2004
    Location
    Hungary
    Posts
    41
    Specs:
    iMac 2 GHz, 20"
    NTL cable broadband works great with the mac :-)

    cheers - pistooli

  13. #13
    john scott
    Guest
    Quote Originally Posted by Craig_455
    Hi John

    Where do you come across problems? I suspect its when you have to enter isp information in the mac?
    Hi Craig I found out yesterday by accident that if I LOG ONTO AOL NARROWBAND then immediately go to SAFARI then it is so much faster. Of course you need to transfer your favourite places manually. I dont know if you can do it automatically. You still have the disadvantage that software downloads are sloww but accessing your favourite wbsites iss fast.

    John

  14. #14
    norbition
    Guest
    I am using Mac OS9.1 and i am considering getting AOL broadband (becuase it means not having to change my e-mail address) and i like them. But...They say that they can not supply any technical support, i am guessing this is becuase they have not completely tested it so it leads me to wonder if there are any bugs. Does anyone else here run AOL.Broadband on OS9.1? If so how long have you had it and how well does it work?

    thanx in advance,

    norbi

  15. #15
    john scott
    Guest
    Quote Originally Posted by norbition
    I am using Mac OS9.1 and i am considering getting AOL broadband (becuase it means not having to change my e-mail address) and i like them. But...They say that they can not supply any technical support, i am guessing this is becuase they have not completely tested it so it leads me to wonder if there are any bugs. Does anyone else here run AOL.Broadband on OS9.1? If so how long have you had it and how well does it work?

    thanx in advance,

    norbi
    Hi AOL does not support Broadband for the Mac. I have aol broadband for my PC but that is being repaired. I can get my voyager 100 modem supplied by aol to run on the mac but you still do not get broadband as the phone line is tied up.

    John Scott

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