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sunracer 03-16-2005 01:01 PM

Cannot install Office Mac 2004...
New G5 dual, bone stock. I run the Office setup assistant fromt eh install CD and at step #5 - installation I get an error. It says that it's "unable to launch the installer, Please make sure you are authenticated and that the Office 2004 CD is in the CD-Drive."

I know the CD is in and working since this is where I ran the installer from, also, the apps seem to run fine (albeit slow) from the CD. This seems like a permissions problem to me.

I'm logged-in with my normal login and I enabled the root account (but not logged-in as root). Any ideas?

Macman 03-16-2005 01:27 PM

it does sound like a permissions problem, have you repaired permissions? is filevault active?
maybe try creating another account and install it there, if it works, and installfor all users, then delete that account.

sunracer 03-16-2005 01:43 PM

I repaired permissions (on my Macintos HD) before I ran the installer and again just now but it didn't help. It seems to me that I need to run the installer as root but I can't figure out how to login as root. Only my own username (Scott) shows-up on the login window even though Mac Help says I should be able to login as Other->root...

technologist 03-16-2005 03:20 PM

You shouldn't need to use the root account; any admin user account should be sufficient to install.

Can't you also install office by dragging it to your /Applications folder?

sunracer 03-16-2005 04:58 PM

I dragged the contents to my appications folder and it seemed to work just fine...thanks,

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