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  1. #1
    sunracer
    Guest
    Frozen app reset
    My new G5 has klocked-up when installing a new app (Adobe). This is the very app on a brand new system and it's locked-up solid. Is there an equivalent to the ctrl-alt-del of the PC world for a G5? I hate to have to power-down to unstick it...

  2. #2

    deus_ex_machina's Avatar
    Member Since
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    2GHz Mac Mini 2GB RAM 160GB 10.6.2 | MDD DP 1.25GHz G4 1.5GB RAM 10.4.11 | 233MHz iMac G3 10.3.9
    command(apple key)-option-escape works the same way to force quit. Also click-holding on the icon in the Dock will bring a menu to Force Quit.

  3. #3

    iWhat's Avatar
    Member Since
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    Specs:
    Macbook, iMac G5, iPad, iPhone 4, iPod (MANY)!
    That would be Command + Option + Escape.

    Edit: I'll beat ya next time, deus_ex_machina. :cool:

  4. #4

    deus_ex_machina's Avatar
    Member Since
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    Specs:
    2GHz Mac Mini 2GB RAM 160GB 10.6.2 | MDD DP 1.25GHz G4 1.5GB RAM 10.4.11 | 233MHz iMac G3 10.3.9
    BTW What Adobe app locked on you?
    iWhat - next time, Gadget, next time!!! (cat growls)

  5. #5

    iWhat's Avatar
    Member Since
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    Ah, that brings back memories.

  6. #6
    sunracer
    Guest
    I tried this reset and it didn't help...so I had to power-down. Now it won't boot...the small power light comes on but there is no video so I don't think it's booting. I tried resetting the PRAM with the key sequence on boot-up but it never beeped - even after holding it for about 2 minutes...

    The app that started this was Adobe Creative Suite...thanks for the help...

  7. #7

    deus_ex_machina's Avatar
    Member Since
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    Tejas
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    Specs:
    2GHz Mac Mini 2GB RAM 160GB 10.6.2 | MDD DP 1.25GHz G4 1.5GB RAM 10.4.11 | 233MHz iMac G3 10.3.9
    did you get the spinning gear at all? Strange that CS did that... Did it freeze up during install or when opening after? Hmmm....

  8. #8
    sunracer
    Guest
    I tried the PRAM reset again and I waited until I heard 3 of the little sounds that the thing makes when it first powers-on. They were separated by about 20 seconds and after the 3rd one, there were no more.

    The system still refused to boot but after being left in this state for 5 minutes the fans started ramping-up in speed slowly until the thing was roaring. This run-away fan thing has happend a few times before...

  9. #9
    sunracer
    Guest
    oops...it's booting again, I just realized that I left the Adobe install CD2 disk in the drive and I bet it was trying o boot from that...is there a way to tell it which drive to boot from when it starts?...

  10. #10

    deus_ex_machina's Avatar
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    I think just holding "C" key during startup boots from primary CD drive

  11. #11
    sunracer
    Guest
    When the CD was in the drive (and I think it was trying to boot from it ) I never got the spinning gear and Adobe locked-up right at the very end of the install (100%)...

  12. #12

    deus_ex_machina's Avatar
    Member Since
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    Specs:
    2GHz Mac Mini 2GB RAM 160GB 10.6.2 | MDD DP 1.25GHz G4 1.5GB RAM 10.4.11 | 233MHz iMac G3 10.3.9
    The install disc in good condition? Brand new I'd figure but I've had corrupted install discs freak out a comp. Do you get the same result booting w/o install disc inside? You may boot from OSX install cd.
    Someone correct me if wrong...isn't there booting holding "S" or spacebar to start w/o extensions???

  13. #13
    sunracer
    Guest
    I haven't tried to verify that having the disk in was the problem but I tried running Photoshop and it did nothing so I suspect that I'll need to re-install it. Then I tried runing the disk utility and I got a text dump on the screen and the system frooze again.

    Is there a way to remove an app from the system (akin to the add/remove control panel in XP)?...

  14. #14

    deus_ex_machina's Avatar
    Member Since
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    do a finder search, select the results and trash everything CS related and restart.

  15. #15
    sunracer
    Guest
    Thanks for all the help on this...I didn't realize how easy it is to delete an app from OSX - much nicer than XP.

    What I've learned - The app giving me grief is Adobe Creative Suite. It turns out that the problem seemed to be related to the added hardware in my system:

    I added an Apple HBA with optical SFPs to connect to a SAN and two 512MB RAM sticks from Smart. I knew the RAM had to be added in pairs, this is common in nearly all modern systems but I didn't buy RAM from Apple.

    I removed both the HBA and the RAM from the system and Adobe loaded perfectly and is running fine. I'll do more investigation to determine which component is causing the lock-ups but I'll bet it's the RAM.

    Not all RAM is created equal, there are vast differences between brands and published specs. Normally I would never have bough RAM from Simple but it was the easiest to find....

    Thanks again for the help and the very useful pointers...Scott

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