New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

iMac - DVD drive problems?


Post Reply New Thread Subscribe

 
Thread Tools
Nighthawk4

 
Nighthawk4's Avatar
 
Member Since: Jul 14, 2008
Posts: 661
Nighthawk4 will become famous soon enough
Mac Specs: iMac 2.66 GHz 20", iPad 32GB 3G, iPhone 16GB 3G

Nighthawk4 is offline
I had a nasty shock a few minutes ago.

I loaded the DVD of Quantum of Solace into my iMac and it did not pull the disk all the way into the drive. Even worse, it then said there were do devices when I tried to eject it again.

I tried a reboot - no luck.

Then I tried gently pushing another disk into the drive to see if it would recognise the first one, once it was in properly. This still did not work. No devices.

I rebooted into Boot Camp and Windows Explorer also showed no DVD drive.

Eventually, I managed to get the edge of the disk to show outside the drive (not sure how). I used the tip of my penknife to grab hold of the disk (top of the disk, not the side with the film on it) and ease the disk out until I could get hold of it and pull it out. Then I rebooted again and heard something move in the drive.

Now it seems OK, although I have not risked putting a disk in again yet. At least both the eject button in the top of the screen menu and the DVD Player see a drive.

Anyone else seen that please? Was I just unlucky with the disk not being taken up correctly by the drive, did I insert the disk in the wrong place and miss the drive transport system, or is my drive on the way out? The system is not all that old, so I am hoping it is not a hardware failure.
QUOTE Thanks
Kevriano

 
Kevriano's Avatar
 
Member Since: Jul 02, 2006
Location: Crawley, England
Posts: 4,561
Kevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to all
Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.

Kevriano is offline
Sounds like it missed the carrier for some reason. Try with an old or balnk disc a few times, just to be sure.

Try my custom Mac Forums Search Engine: Mac Forums Google Search

Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)

QUOTE Thanks
Nighthawk4

 
Nighthawk4's Avatar
 
Member Since: Jul 14, 2008
Posts: 661
Nighthawk4 will become famous soon enough
Mac Specs: iMac 2.66 GHz 20", iPad 32GB 3G, iPhone 16GB 3G

Nighthawk4 is offline
It doesn't seem to grab hold of the disk anymore.

What could have gone wrong?


Edit - it worked fine yesterday.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,436
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
The carrier mechanism which takes hold of the disk and places it over the optical reader is probably out of alignment or may even be bent inside. That causes the drive to hang and be in a "non state" which is the same as if it were not installed.

If the machine is still under warranty or Apple care, make an appointment and take it on in. Otherwise, you may be looking at replacing the drive yourself.

Regards.
QUOTE Thanks
Nighthawk4

 
Nighthawk4's Avatar
 
Member Since: Jul 14, 2008
Posts: 661
Nighthawk4 will become famous soon enough
Mac Specs: iMac 2.66 GHz 20", iPad 32GB 3G, iPhone 16GB 3G

Nighthawk4 is offline
Oddly enough, it seems to be working now, although it seems to pull the disk a little less strongly than it did and a little later than before, i.e. after I push the disk in almost to the last few millimetres.

I suspect I will always be a little uncertain about it from now onwards.
QUOTE Thanks

Post Reply New Thread Subscribe


« how do I enable WLAN card - what is it? | motherboards question »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 08:29 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?