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Apple Desktops Discussion of Apple's desktop machines including Mac Pro, iMac, Power Mac, and mini

Kernal Panic AHHH!!


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Danster
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ok i was playing warcraft 3 tft online and decided to quit when i quit the app i took my headphones off and noticed my fans were making alot of noise and that the screen had frozen so i waited for awhile about 5mins which seems ages looking at a frozen screen and fans still going i decided to mash the keyboard that didn't help and was getting despertate so i tapped the power button and it went to sleep.

When i woke it up it was still frozen then a kernal panic appered,
now i am quite worried because this is about the 5th KP i have had in the 2 months i have had the computer and i dont know what's causeing them
but last night i think someone in this house yanked the plug and before we had a power failiure

does anybody know if the power cuts have anything to do with the KP or is it something else like a dodgy program???
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zeppster
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No it is probably some bad hardware. Most likely the video card or the RAM. Just call apple and tell them that you're experiancing a lot of kernel panics.
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Macman

 
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yup, the only way it could be software related is if something you installed (hardware or software) when you get it has caused an extension conflict.
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Danster
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I don't think it's my hardware I have alot of software that I have downloaded of the net maybe it's some of that. I have ran repair permissions on the HD witll that make it ok? Also I rember when i knocked my usb modem out and a KP happend in that instant, what's that all about?
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Danster
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OK i have just encounterd yet another KP this time while veiwing system/library/core services/loginwindow i was veiwing the contens then left my mac for about an hour when i came back i woke my Mac up the that dredded text appered.

I dont know what to do i have had about 7 KP so far since i got this mac 2-3 months ago should i reinstall OS X and backup all my progs onto dvd then install then again?
as i dont want to lose office, photoshop cs and all the good lil ones i have.


???????
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immdb

 
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Quote:
Originally Posted by zeppster
…Most likely the video card or the RAM. Just call apple and tell them that you're experiancing a lot of kernel panics.
I would second the zeppster. (the ram)

I don't know what tomorrow holds, but I know who holds tomorrow.
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johnnyluu

 
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Quote:
Originally Posted by Danster
I don't think it's my hardware I have alot of software that I have downloaded of the net maybe it's some of that.
The sweet sound of denial Phone Apple and get it sorted. You'll be without your lovely Mac for a little while, but it'll be worth the hassle.

I say, "Unless it causes death, it's not a problem!".
http://johnny.persistentperil.net
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Danster
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But it's brand new!! and i dont have any third party RAM just apple ram
and where can i find the helpline number for the UK?

also will they sweep my HD for downloaded software and delete it? if they take it in for repairs?
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johnnyluu

 
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Quote:
Originally Posted by Danster
But it's brand new!! and i dont have any third party RAM just apple ram
and where can i find the helpline number for the UK?
http://www.apple.com/uk/contact/

Bottom right section of the page.

Quote:
Originally Posted by Danster
also will they sweep my HD for downloaded software and delete it? if they take it in for repairs?
Not sure, but jsut in case get a 2nd mac, iPod, external HD or whatever. Copy all of the stuff you want onto the backup medium you will have aquired. Get rid of anything *personal* you might be concerned about them seeing on the sysytems HD. Then send it off for fixing.

I had a faulty HD once, wiped it clean before it was sent anywhere! Not that there was anything on there of course

I say, "Unless it causes death, it's not a problem!".
http://johnny.persistentperil.net
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The mac 13
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just call apple. since its brand new.
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Danster
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ok i will thanks for your input everyone :p
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Danster
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I have just ran a hardware test and it found that that all the hardware was ok so it must be a software problem but seeing as they happen at random invertvals i can't narrow it down to which program is causeing the Kernal Panics so should i wipe out all traces and re-boot OS X in? Or is there another solution.
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Macman

 
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try downloading preferential treatment and see if any of your preferences are corrupted, if so, maybe your os is corrupt, which is weird.
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Danster
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Quote:
Originally Posted by Macman
try downloading preferential treatment and see if any of your preferences are corrupted, if so, maybe your os is corrupt, which is weird.
Thanks i have ran pref treatment and it found one pref that it said had to few bytes should i now run repair permissions?
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Macman

 
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versiontracker.com
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