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cwa107

 
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Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 26,500
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Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

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Quote:
Originally Posted by DarkArt View Post
He said that tech support costs money, as I don't have their "Complimentary Warranty" which only lasts 90 days from purchase date.

So to do any trouble shooting, I have to call Tech, pay for a session (something like $35 he said for their "one-time" issue deal or whatever).

Then if they deem it defective, they repair/replace it.

It's complete malarky if you ask me. I'm going to call again tomorrow and ask for a supervisor and see what they have to say.

Like I said, the guy who I spoke to was cool and stuff, I had no problem with him at all.
No, something isn't right there. I would certainly escalate that one up the chain.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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