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bobtomay

 
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Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,021
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Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

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I'd try that reset option you mentioned in your first post.

I'd also try a different USB cable.

The firmware will not install if it can't find the printer. Firmware updates are written to the hardware of the device. It's not software that installs on your computer (unless the device is in your computer).

And I'm out of ideas.

edit: The other options would be third party drivers, but that shouldn't be necessary with HP having drivers available.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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