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bobtomay

 
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Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,008
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Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

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If you have installed the HP software/drivers, you will have an HP uninstaller inside the Hewlett-Packard folder in Applications. Use that uninstaller.

Then check System Preferences - Printers and remove it from there if it is still listed by highlighting it, then hitting the minus button below the box.

Grab the latest Driver from here and notice - HP is listing a firmware update for your printer just released last month also, called 'Critical Update to Prevent an Unresponsive State'. This could very well be your whole issue. Make sure you read all the info and follow directions carefully for the firmware update. Once you click on the firmware update, you'll have a link for download and directions.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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