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rcronin

 
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Member Since: Dec 20, 2006
Location: New Eng
Posts: 423
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Mac Specs: MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen

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I have a mystery.

I have the same hardware as last month, but now it works differently.

I have a Macbook and am printing to an HP deskjet 940c. I can't get it to print in B&W even when it's selected in the print dialog box. I can get the same printer to do B&W from my PC. When I go to the printers utilities it to check the ink level (the cartridge was just refilled) it says there is an error and it can't determine the ink levels. The printer's utilities dialog box shows the color one with a little ink and the B&W graph is just empty.

I have deleted and reinstalled the drivers several times, shutdown, rebooted multiple times.

I attempted to use Utiltities>Printer Set Up, but there's nothing there.

Any help?

What I am trying to print is a grayscale document from InDesign. But no matter what I do, it prints in (bad) color.

I have printed a document from TextEdit and it prints in B&W. Quite strange...

Thank you!

Becky
Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)
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