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kaybee

 
Member Since: Oct 15, 2008
Location: Vancouver BC
Posts: 14
kaybee is on a distinguished road

kaybee is offline
Thank you Apple.

My journey started out last Friday, when i experienced screen banding on my early 08 Macbook Pro. I booked an appointment for the next day. I take it in and show them the banding issues and they took it in for repairs.

After 4 days waiting for a replacement screen to come in, i get a call yesterday to pick it up.

I go today to pickup up my laptop and i test it out in the store. I noticed that the back light on the screen was not working. So they took it in again, and i was really frustrated at not having a laptop for a week because i really needed it for school. I remained calm and talked nicely to the employee.

I get a call about 30 minutes ago saying that they could not fix the issue. They tried replacing the screen again, logic board etc. Nothing fixed the issue.

AND THEY ARE REPLACING IT WITH A UNIBODY MACBOOK PRO.

I am going to pick it up tomorrow morning as they are doing data migration to the new laptop.

I LOVE YOU APPLE
QUOTE Thanks