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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 31,998
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Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods

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I would return the card and ask for a new one. If the same occurs with the new card, get a refund. According to what I read on their site regarding the card, it should be plug and play when inserted in your machine.

However, before you ask for a RMA, make sure the card is seated properly in the slot and that the tiny contacts are not damaged in your machine. As a simple test, if you know someone with another MBP or even a PC that has an Express Slot, try the card there to see if it works OK.

Regards.
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