12-31-2008, 08:14 PM
Update on the MBP Battery upgrade policy.
I just got back from the Apple Store. Let me start off by saying that I just got a brand new battery for my MBP free of charge.
A little background: My computer was bought March 2007. No apple care was purchased, so I am beyond any warranty period. I was getting about 2 hours on a charge. Battery life 62%, cycle 206,
I was wondering on the apple support site for something complete different (a replacement fan), and I came across this page
by accident. So I figured what the **** and made an appointment with my local Genius Bar.
No one there knew what I was talking about. The person at the G-Bar acted like he knew what I was talking about. But then started saying, "batteries are only covered 90 days," and "you are at 206 battery cycles, that's about the life of the battery." To which I replied, "let me just pull up the website since you have no idea what I am talking about. Look here, it says if your battery is under 300 cycles. And look here where it says if it was purchased between February 2006 and April 2007, and here where it says it will extend coverage of battery for up to two years of date of purchase." To which his reply was, "they must have just changed that." And I WANTED to say, "no, look down here where it was last edited May 2008, 7 months ago."
Long story short, they plugged up some diagnostic that revealed a BAD battery. He walked over to the shelf, opened a brand new battery, and handed it to me. We shook hands and I walked out with a near 2 year old computer with a brand new free battery.