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parisriots

 
Member Since: Nov 12, 2007
Posts: 7
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I recently bought the last remaining Macbook Pro from John Lewis. The Macbook was the display model and had programmes installed that were purely for showing what the laptop could do. The shop said they would restore the computer so it was ready for normal use
On returning home I have encountered a number of problems.
1. the default video still runs every time the macbook is turned on.
2. when i delete the programmes that arnt needed, they just come back next time i switch the laptop on. reverting completely back to the shop setting and forgetting any programmes i have installed.

i have tried to just reinstall the OS using the disks provided, but as soon as i start up from the disk it says it cannot be installed and gives me no alternative options. have i been given the wrong disks? disc 1 says 2008 apple inc. on it whilst disk 2 says 2006 apple inc. shouldnt they be the same year?

i have recieved helpful and generous advice from users on this forum before and would really appreciate some more help.
all i want is for my laptop to be a clean slate for me to start with, and for it to not revert to the default setting every time i turn it off and on.

feel free to ask anymore questions
thank you
sam
QUOTE Thanks