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BigD's Avatar
Member Since: Sep 05, 2007
Location: UK
Posts: 17
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Sony are selling the new Hi-MD minidiscs in enough numbers to continue support. They are selling them with Digital editing and field recording in mind, an area where the minidisc still retains a significant advantage over the iPod.

I recently received an email back from Sony in regards to my grievance over PCs being better supported than the Mac. This was the response I recieved and is a bit diappointing really :-(


Dear BigD

I am sorry to learn that the software recommended in my previous communication does not meet your requirements.

Although I understand that this is frustrating for you, we have sold many MZ-RH1 units, and have had positive feedback from our customers regarding this product. Sony United Kingdom Limited does attempt to meet, and often exceed, our customers' expectations.

Having said this, it is with regret that on some occasions a product may not suit each individual's specific requirements. While we are unable to assist directly on this occasion, I have logged your case with us as a complaint and as such, this will automatically get fed back to the products designers. Whilst they will not look to contact you directly as a result of this, you can be sure that at least your view on this will be recognised.

Regrettably I do not have any information relating to the possible release of future software updates for this product.

I apologise for any disappointment that this may cause.

Yours sincerely

Nicholas Burbridge
Customer Information Centre

Sony United Kingdom Limited, a company registered in England and Wales.
Registered office: The Heights, Brooklands, Weybridge, Surrey, KT13 0XW
Registered company number: 2422874

---------------Original Message----------------
From: BigD
Sent: 26 March 2008 18:06
To: Sony Incoming
Subject: Re: RE: Reference: 213521844

Dear Sony

I already have this transfer software and it states:

"You can import audio data recorded in Linear PCM, Hi-SP or Hi-LP mode on the Macintosh-compatible Hi-MD Walkman to a Macintosh computer after converting to WAV format audio data.(1)"

So, although transfer is possible it's only if it is recorded in PCM, Hi-SP or Hi-LP formats, NOT standard SP, LP2 and LP4 formats! This feature is available for the PC and I was wondering why it still hasn't been included in the Mac software nearly a year and a half after release of the MZ-RH1?


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