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I think you need to contact .Mac support. On the UK website click on .Mac and you should see a link to contact them or a link to the Support page and there you will find a link to contact them.

I imagine this has nothing to do with your Mac or your setup but rather with the service at their end. If it isn't the case, they'll guide you through some troubleshooting procedures that will fix it, I'm sure: and if it is on your end, it would be helpful to others if you posted back the solution.

Hope you get this fixed.
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