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Member Since: Sep 01, 2006
Location: Maryland
Posts: 385
mac747 will become famous soon enough
Mac Specs: 2.2GHZ Macbook Pro - 4GB RAM - 500GB HD

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For those of you who read my other post about last night's trip to the Apple store, please read on...

I came home from work today and had a message from the girl at the Apple store on my phone. She said she talked to another manager today and the manager agreed that I deserved something for what I had to go through last night. They told me to come back in tonight and they would either swap my macbook for a brand new one with a 2GB memory upgrade, or they would put memory in the one I bought last night. Since the one I bought last night had a click in the hinge, I opted for option #1 and took my macbook in tonight and with absolutely no hassle or trouble they swapped out the 1GB model for an upgraded 2GB model. The girl explained to me that they wanted to keep me as a customer and wanted to do something because of the trouble I went through. When I was leaving she said "I hope we see you again", and I replied, "you will".

Kudos Apple store. Job well done.

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