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Neckbrain

 
Member Since: May 05, 2007
Posts: 2
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hi all!

i bought my gf a laptop that's about a month old, and today it crashed after clicking on an i-tunes song to the point she can't restart even with the system disk and holding down "c". it sounds like she tried the apple care disk as well, and got nowhere.

the screen has/ had lines, and triangle type patterns. (having not seen the problem, i'm going by what she described). through the phone i could also hear it makes loud beeps, like an elevator reaching a floor. she also said it was giving her small shocks.

anyone know what is going on? i appreciate any and all help. thanks!
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