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RobDreugan
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Well, it means, giving the user a visual to clue them in to where they are on your website. A simple method would be to change the color of the link that they pressed, when that page is loaded. I.e. If all of your navigation is red, and they click on "contact us" maybe when that page loads, and they look back at the navigation, all of the nav is still red, but the "contact us" link is now blue, showing where they are.

Even something as simple as, just a page heading would help.
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