In the fall of 2004 and the spring of 2005 I studied at Penn College of Technology majoring in tech support specialist. Since then they have dropped my major and I was interested in getting into doing repair and technical support for Macs since I have switched since then. The major that I was taking was all Windows based. What would be a good way about going about this. I know on Apples website that they sell the program for you to study for the technician test, would this be a good idea?