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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,373
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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If the new identity didn't work and it won't let you re-build the data base, only one recourse left that I know of - and that's a remove and re-install. Unfortunately, removing Outlook means removing all of MS Office and re-installing. You will not lose any of your documents, custom templates, work sheets, presentations, or email. But just to be safe, I would back them up to a separate folder somewhere anyway.

Follow these instructions to completely remove MS Office. Make sure you have your serial number on hand when you reinstall or you won't be able to activate.
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