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Member Since: Oct 13, 2013
Posts: 6
FrancisM is on a distinguished road

FrancisM is offline
Originally Posted by harryb2448 View Post
Yes Sly the email is sent with the product key of twenty-five characters. You enter the product key and proceed with the download via your link line 2.
Hello SlyDude and DTravis

Thanks so much for your help. All is now well. I was trying to download the file in the country at the end of a very thin Broadband connection. The File is HUGE. For 10 minutes after I pressed the button, it was inert, dead, pushing up the daisies. When I got to London today, suddenly life stirred in the download folder, and after a while, the Download was there - more than a gigabyte of it. I had called Office Support and they were very friendly and helpful, but their input was not needed. Thank you so much for your interest. Lesson learned, leave big downloads for town. Cheers.
QUOTE Thanks