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mrplow

 
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Member Since: Oct 01, 2007
Location: UK
Posts: 6,731
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Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

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So where does it keep it's data? If the data is kept anywhere on the device it will be in the iTunes/iCloud backup (that's different from syncing using iCloud). One caveat to this is if you've explicitly excluded this app from saving it's data.

If the app keeps the data on the devs servers etc then they'll have a copy of it.

Either way, going to the dev, as you have done, seems like the best way forward.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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