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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,426
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

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Please do not start a new thread. I've merged your two threads together here since the subject matter is the same.

As for the problem you're having, try contacting customer service direct. 1-800-MY-APPLE
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