Member Since: Jul 17, 2009
Mac Specs: 27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
08-09-2013, 12:17 PM
Good thing the alarm was working and you disconnected the call before proceeding any further.
Everything they told is, pardon my french, crap..you should never contact them again and warn anyone else you know..
Macs do not need to be services like a car with oil changes or whatnot..
These are all scare tactics used by these "service" companies to basically make a killing from unsuspecting victims.
You have 90 days of AppleCare phone support and you have 1 year of free AppleCare that covers manufacturers defect. You can extend that to another 2 years before the 1 year anniversary of your purchase.
If you want to contact Apple for any purpose, use the phone number listed on this page
As far as viruses and all that, I wouldn't worry about that unless you were told to install an application for them to check on things and you actually did. If you were just conversing with someone over some sort of a chat program..you're fine..
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