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mrplow

 
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Member Since: Oct 01, 2007
Location: UK
Posts: 6,640
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Mac Specs: 27" iMac i7 (2011) 10.9, iPhone5s, iPad Air, AppleTV2

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OK. Firstly if a message goes green it's gone as an SMS, blue if it's an iMessage.

Secondly, they have to have the phone number you're using associated with iMessage. This happens automatically on phones because it's the 'built-in' number but on other devices associated with the account you need to ensure the number is listed under the iMessage Send & Receive list.

The easiest way is for them to send you a message first and for you to add that to their contact. That way you can be sure the number is correct

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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