Member Since: Sep 30, 2007
Location: Wilmington, NC
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4
07-25-2013, 09:04 AM
Originally Posted by gpzer
Update on problem w/ iWork apps. Tried "Repair Permissions" in Disk Utility w/ no luck. Used the diagnostics log from my Snow Leopard Cache Cleaner to see what the error messages said. Here's a list:
"Pages" error messages
1. Symbol not found: _SFAAutosaveUserActivityException
2. Library not loaded: @rpath/SFCompatibility.framework/Versions/A/SFCompatibility
3. Symbol not found: _SFUExceptionNSErrorUserInfoKey
"Numbers" error messages
1. Symbol not found: _SFUExceptionNSErrorUserInfoKey
"Keynote" error messages
1. Symbol not found: _SFXTransform3DIdentity
2. Symbol not found: _SFAAutosaveUserActivityException
FIXME: IOUnserialize has detected a string that is not valid UTF-8
Searched for those above files on the MBPro that all this worked on before the migration of files. Nothing there.
H E L P ! Anybody got an idea?
A brief search on StartPage
gave me this:
iWork won't load: Apple Support Communities
This person's problem proved to be corrupt fonts. You can check for this by opening Font Book. Make sure all fonts are selected (when it first opens, they should all be highlighted in blue. If not, select one, then press CMD-A). Then go to the "File" menu option and select "Validate Fonts".
EDIT: As a side note, if you already have corrupt files on a fresh install, my first suspect is a failing hard drive. You should test it. The easiest way is to use a SMART monitoring tool. I recommend DriveDx. It has a free trial and gives a great amount of detail on what your drive's self-reporting mechanism is finding. Run the "Full Self-test" for your drive (found at the bottom sub-menu for your drive).