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Cocos_Karen

 
Member Since: Mar 15, 2013
Posts: 11
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Hi. My 2yo Macbook Pro has died . I have time machine on an external drive. I now have a refurbished MBP that I thought I'd be able to use Migration Assistant as per the instructions from my previous post from a very helpful Mac-forum member.

However when I started it up, it went straight through without asking - the person I'd purchased it from has loaded quite a few programs; Microsoft Office 11 for one.

I went through Applications/Utilities/Migration Assistant however Assistant doesn't see my external drive. I've tried the firewire and usb and still nothing. I've read that even if you try a new user you still may not see the external drive.

I'm desperate to access my files and just don't what to do. I'm not that technical so simple steps on how to solve my challenge would be greatly appreciated.

My "sick" MBP is still under warranty and I'm wondering whether their service would be willing to assist.

Thanks in advance. I'd appreciate any advice
Karen
QUOTE Thanks