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coatsie

 
Member Since: Apr 25, 2012
Posts: 4
coatsie is on a distinguished road

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I made a visit to the apple retailer where I purchased both the software and the mac.. I showed the guy the picture of the error message that I got.. He absolutely insisted that there was no problem...which of course aggravated me to no end.. He wouldn't let me speak and my partner had to actually tell him to stop talking over me...

Anyways, a lovely guy from Apple called me when I got home and talked me through it.. What I had to do was to re-set the VRAM... which I did, and then installed the software with no problem.. I still can't understand why I had to do that with a brand new machine but I'm glad it's working now.

The next thing to do is to connect the Focusrite audio/midi interface....I'm actually dreading it.....:-)
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