Thread: Sync failure
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Alwyn

 
Member Since: May 07, 2010
Location: UK
Posts: 276
Alwyn is on a distinguished road
Mac Specs: iMac 21.5" 3.06 GHz Intel Core i3 500 Gb HD OS X 10.9.2; iPad Mini iOS 7.1;iPhone 3GS 6.1.6

Alwyn is offline
Why is my iPhone not 'seen' for no apparent reason when I connect it to iMac? It's always worked before.

The 'why' I can't answer. Applecare rep was unable to help either. I have an iPod and sync worked fine on that.

My solution. I erased all the data on the iPhone. I tried to sync again but to no avail.

I quit iTunes and downloaded it from the website and installed it.

When I connected the iPhone I was asked if I wanted to connect it as a new iPhone or sync from old backup. I chose the latter.

Hey presto; everything is back to normal!
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