I just wonder, how exactly would an 83 year old be moving so fast that she somehow runs her face into the door? Her foot would obviously need to hit the door first, and because her body would want to remain in motion, her face would then hit the door...which means she must of been moving pretty fast, unless she stopped right in front of the window/door and purposely banged her head on it. Don't believe me? Try running into a wall with your head first...it can only be done if you're moving fast enough to where your head is positioned forward of your torso, in mid-stride, otherwise, you will run into it with your feet.