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Alison Cross

 
Member Since: Mar 13, 2012
Posts: 2
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Hi - I've been hunting through the forum and I apologise if this has already been answered elsewhere, but I couldn't find anything about it.

I have just received my family copy of 10.6.3 Snow Leopard and sucessfully upgraded my macbook. When we tried to upgrade the imac (from Leopard OS) the upgrade seems to have installed ok, but when the machine automatically reboots, I get a white screen with an endlessly spinning loading symbol.

So far we've let it sit spinning like that for 15 minutes and then turned it off (this problem didn't arise with the macbook).

THEN we couldn't get the disk out of the drive (we can do that now!).

Another two attempts to reinstall resulted in the same problem.

Can anyone give me any suggestions as to what might be the issue and how I might resolve it.

This is my first post btw, *waves* nice to meet you :-)

Ali x
QUOTE Thanks