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iPhone owner sues Apple over Siri

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Sure, Apple's Siri voice assistant isn't perfect. Sometimes there's network connectivity problems, sometimes background voice interferes and sometimes Siri is just plain wrong. It's for those reasons (and others) that Apple launched the service as a "beta." Despite the beta tag, at least one iPhone customer is not happy with Siri and is taking Apple to court, says a Wall Street Journal report.

The suit was filed by Robbins Geller on the behalf of Brooklyn resident and iPhone 4S owner Frank M. Fazio. The lawsuit says Siri is "at best, a work-in-progress" and claims that Apple falsely advertised the service in its commercials. The complaint says,
In many of Apple's television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S's Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.

The lawsuit asks for unspecified damages. As expected, Apple has not publicly responded to this complaint.



iPhone owner sues Apple over Siri originally appeared on TUAW - The Unofficial Apple Weblog on Mon, 12 Mar 2012 18:30:00 EST. Please see our terms for use of feeds.




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