01-17-2012, 08:24 PM
I didn't know where else to put this, since Skullcandy isn't an apple product. Mods, feel free to move this if you want
I bought my Skullcandy Uprock over the ear headphones at Best Buy on Dec. 7. I've had them 5 weeks. I started having a shortage problem a couple of days ago where the sound isn't reaching the ears of the head phones and keeps cutting in and out when the cord moves at the jack. This is horrible, because I use my iPod Touch at least 12 hours a day, at most, though these headphones weren't used nearly at all for about two weeks when I was on winter break with my family from school. Yesterday, the problem got worse, and at first the sound was only cutting out the left ear, now it's cutting out on both, so no sound at times.
I placed an online RMA request with Skullcandy and I went to the USPS and UPS store to ship my headphones. I wound up taking them back, because I paid $30 bucks for these things, and UPS ground was $15, USPS was like $12 after tax with Priority mail. These things are pretty large, but extremely lightweight.
Does anyone know if Skullcandy sends shipping labels for warranty returns?
I'd call them, but I really don't know where my cell phone is.... and I'm not at home.
As expensive as the shipping costs are, is it worth sending them in? I'm really bummed. I could just buy a new pair for 17 dollars on Amazon... but risk the same problem happening again. Then I'd be out 47 bucks...
and my Sony fashion buds don't sound as good.
That's what I get for having a 9.99 backup pair...