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Originally Posted by Darth_Sandwich
I can't answer that question, either - but the Authorized Repair Station in Juneau quit doing that a couple of weeks ago - and with no road into town, it's a job of flying (or boating) my Powerbook to wherever it needs to go. If they want to ship it to Texas on their dime, more power to them - all I want is *actual* next-day-air to the Last Frontier.
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They will ship you a box, and you will put it in the box and the next day it will be in Huston, TX. However, since your computer was less than 30 days old when it broke, you are eligible for a DOA (dead on arrival) service, where they will ship you a brand new computer.
But in any case, you won't have to drive the computer anywhere as long as you get mail at your house.
Oleg