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568129

 
Member Since: Jun 16, 2011
Posts: 27
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Hello

I got tim cooks email the ceo of apple: tcook@apple.com. I sent him an email about an issue I had with a Imac g5 that came with a bad logic board because of bad capacitors. I am looking for apple to cooperate economically with the repair as a company that stands behind its products.I still haven't heard back from him as of yet.

Does anyone know the email address to anyone high up in apple, perhaps tier 3 customer support in apple customer relations?

I had previously spoken with marty mcrae at customer relations and with tino at apple customer relations but the email they gave me rebounded my messages.

I know the phone number to apple customer relations is 1-800-767-2775 already.

any help is appreciated

thanks