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Member Since: Oct 12, 2011
Posts: 26
andyroo77 is on a distinguished road

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We managed to fix this via a call to applecare. I can't remember the whole process, we restarted holding alt, selected the startup disk (I think) then launched terminal and typed a command to change password (sorry, don't remember exactly but it had the word password and another word no spaces) which then opened a dialog box where we could change the password (which we didn't need to do) but we instead hit a reset button bottom left twice, closed all open boxes and restarted the startup disk and no longer have to enter password to delete files - happy days.

Sorry I didn't pay more attention but if this sounds familiar to any of the Mac savvy out there who might know what I mean and how to get there, perhaps they can help someone else who hits this problem with os x lion.
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