Thread: External HD No Longer Recognized
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lifeisabeach
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Old 08-02-2011, 08:26 PM
Quote:
Originally Posted by Hiatus6 View Post
I've searched through other threads in the forum, but haven't been able to find the help I need.

I have, and have used with no problem, a WD external hard drive. However, my MacBook is not recognizing the HD at all. Nothing is showing up on the desktop, in Finder, nor in the Disk Utility.

The HD itself is getting power, but nothing is recognized by the MacBook. I have a 6 pin firewire that is running from the HD to the MacBook. I have switched firewire ports on the HD and nothing seems to help.

When I run the software it gives me a "Disconnected" message and the icon for the external HD is showing a red exclamation point.
What version of OS X are you running?
Does this drive currently work properly with another computer using the same cable?

Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it.
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