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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 40,137
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Resetting the PRAM likely had nothing to do with the audio being muted. First, go into your System Preferences, Sound, and check to see if the sound has been accidentally muted.

If it's OK, the headphone jack is probably stuck. Use a strong toothpick and insert in the jack and move it slightly around to try to release the switch that's inside. You might also try inserting and removing a headphone male plug several times to see if that clears it.
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