Thread: iMac27 Dilema
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chscag

 
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Location: Fort Worth, Texas
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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I don't know why the retail Snow Leopard disk did not work. It should have.

Anyway, try the eject procedure that's shown in the following video to see if you can remove the DVD. LINK

Once you get the disk out, contact Apple and ask if you can order an original set of disks for the machine. You'll need to supply them with the model number.
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