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ferretlips

 
Member Since: Mar 31, 2011
Posts: 8
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I was polite when I returned the one with the dead pixels, and the one with the hardware fault. I wasn't really expecting any sort of compensation/good-will gesture but a friend who works at an apple store (sadly not the one near me) told me that in such circumstances they offer little things like 10 itunes vouchers or store credit or some acknowledgment that the customer had been inconvenienced.

THEN of course you read on various forums about people being recompensed for their troubles. I just thought to get some opinions before I acted, thus saving Apple and myself time and hassle