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pigoo3

 
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Member Since: May 20, 2008
Location: U.S.
Posts: 26,597
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Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

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Quote:
Originally Posted by ferretlips View Post
I opted to pay for the upgrade because I felt I needed better graphics processing power, it wasn't offered. I tested various things on the replacement 2.0GHz model and wasn't satisfied with the outcomes.

As you said, it was nice of them to let me exchange things no questions asked
Thanks for the info. Yeah...maybe it would have been nice if they had given you the 2.2ghz model at no extra charge. But the deal is...these sort of "random acts of kindness" are just that...random acts of kindness. It really depends on who you're working with (grumpy or nice, new employee or veteran, how you present yourself, if the store is busy or not, etc.).

I don't think that there is any written policy on how & when these "random acts of kindness" take place. Overall...Apple is MUCH MUCH better than any other computer company out there!!!

- Nick

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