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nickbern92

 
Member Since: Mar 07, 2011
Posts: 1
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I transferred docx from my friends window to my mac with my ipod. Then whenever I went to work on that docx it closed on me. i tried changing the format a few times but it hasnt helped. It closes even if I don't touch it. It usually takes about 5 minutes and then it closes. It doesn't recover any of the work I have done. Its a big document about 600 pages. It also has some chinese on it, but I have worked on many docx with chinese on them before. I have a regular macbook that is about 3 year old and 2008 word doc.
below are the specifics:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-03-07 16:34:51 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.7.090302
Crashed Module Name: Microsoft Word
Crashed Module Version: 12.1.7.090302
Crashed Module Offset: 0x0035ff97
Blame Module Name: Microsoft Word
Blame Module Version: 12.1.7.090302
Blame Module Offset: 0x0035ff97
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
atinSuppConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.7 (Build 9J61)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1057
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: 4F70C6FB-A437-434C-9E6F-7CC52EB244E2
Time from launch: 0 hours, 15 minutes, 10 seconds
Total errors on this client: 12


Compatability error:
Font substitution error
Document may contain uncode character that will not display in earlier version of microsoft word
Chinese proofing tools are not installed
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