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Member Since: Feb 21, 2011
Location: Cowes , Isle of Wight, UK
Posts: 3
Simes is on a distinguished road
Mac Specs: MacBook 13", OS X 10.6.6, 2.26 GHz, Core 2 Duo, 2 GB 1067 MHz DDr3

Simes is offline
So I made an Appointment at my Local Apple Store. 17:00 yesterday. What a great experience, I had never been to an Apple Store before, nice clean store, pleasant employees, only a short wait to be seen at the "Genius Bar".
Despite my Mac Book being out of warranty the Store Manager took the decision to extent the Apple warranty to cover the repair to the hinge of my Mac Book.
I should have my Mac Book back in a couple or three days.

This has been by far the most pleasurable computer shop experience ever. No one talked "down" to me, no one conducted two discussions at the same time (as often happens in computer stores).

Thanks for the good advice on this forum.

QUOTE Thanks