01-24-2011, 07:00 PM
Originally Posted by Whitey
...but the fact is that everyone is having this problem with this model iMac...
I'm going to say that this problem is not as widespread as you seem to think. I think that you've been reading a lot of posts on various internet forums where folks with a problem have been posting.
Remember...99% of the time...it's folks with a problem who are much more motivated to speak out about it. The 90-95% or more who have had no problems have no real reason to post.
Let me give you THREE examples of where Apple has done the "right thing" when it comes to problems with their computers:
1. There is still an open repair program for a faulty x1900 video card in Mac Pro computers from 2006 to approx. 2008.
2. There is still an open repair program for faulty 8600GT video cards in 2007/2008 MacBook Pro's.
3. There is still an open repair program for cracking of the plastic "top case" in MacBooks from around 2006-2008.
Not only has Apple done the right thing in all three of these cases...but all THREE of these repair programs were extended beyond their original end dates!!!
If the problem with your iMac was as widespread as you say...I really think that Apple would have addressed it. Apple has one of the highest customer service rankings in all of the computer/electronics industry (if not the highest)!