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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,139
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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I'm not sure I understand what your problem is? In order to even install Office 2011 you need to correctly enter the serial number that came with the package. After installation, you're asked whether you wish to activate. Activation is about as automatic as you can get as it will do so over your net connection.

Also, there is no such thing as a 27 digit number to obtain your product ID.
Where are you getting that from?

The serial number consists of 5 series of 5 alpha numeric characters which equals 25 characters. That's what has to be entered to install. Once the product has been activated you can go to the "about" menu and obtain the product ID.
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