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fratagonia

 
Member Since: Jan 22, 2011
Posts: 1
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I have been to best buy and back 3 times switching out the office for mac 2011 home and student edition after explaining my problem to them. When I attempt to type in my 27 digit number to obtain my product key it says that this product has not been activated blah blah blah. I went over to geek squad and he tried it and said to wait a few hours and give it up to a day. Its only been 3 hours but it is really frustrating and Microsoft's customer support sucks. Could anyone provide any insight on this?
QUOTE Thanks